Google Reviews
Cody
21:58 23 May 22
Had different company come out day before to fix non operational trailer lights. 5 hours and couldn't fix it. Abel came... out the next day and had the problem fixed and I was on my way in less than an hour. Great service and great customer service.read more
Roman Savchenko
18:20 08 Mar 22
I think this place deserves a higher rating!My freightliner m2 had a very bad oil leak, and I was recommended this... place by the local moving company.To my surprise, I got my truck inspected right upon arrival and within 10 minutes diagnosed with a problem.The job was completed in a timely manner and I was charged the correct amount for the labor time and parts.I am very glad that there are places left where they don't take advantage of their customers and do a fair business!!!I really recommend this shop and special thanks to the general manager Alan.Romanread more
Jose Carbajal Sr
01:06 02 Feb 22
JTS is a great company. The work is spot on and they are very flexible with our schedule. Beau and Allen provide... excellent customer service. The crews they send out are very knowledgeable and can take time to give me info on repairs needs. I feel very confident on having JTS maintain our fleet. Thanks guys!read more
Denise Mendoza
01:03 03 Oct 21
We were stranded on the grapevine and Jim’s Towing Service, Inc. supplied us with an outstanding individual named... Benny. He was very kind, friendly and extremely helpful. Benny was able to tow our car to our destination as well as gave us a ride to the car rental place, which saved us having to pay for an Uber. Even though our insurance (Liberty Mutual) left us stranded for 3+ hours he was able to give us excellent service and left Bakersfield happy knowing that we met someone like Benny. Extremely recommend the company. Extremely don’t recommend Liberty Mutual.read more
Anthony Palacios
19:28 16 Sep 21
Frank came out when we broke down on the grapevine, he came out in a timely manner. Professional service he came out of... his truck with a smile and ready to help. Thank you frank!read more
Sonia Avila
20:10 09 Sep 21
Honest and Quick Service. My vehicle broke down at Grapevine Location and brought my truck to Bakerfield location... drivers waited for all my stuff removed. All my repairs were with Great satification. From San Jose they waited until i arrived on weekend to retrieve my vehicle Humbly I thank you.read more
Harpreet Mangat
04:51 02 Sep 21
The service truck of JTS out of Bakersfild CA. #81 was in the parking lot of TA Buttonwillow was on call , as I... approached him for service was charging 2 hours $ 264.00 to come over to my truck, hooked up & erase all codes did a test for an hour, said could be air in def tank while I pumped it, I reapply it hasn’t done it in 5 years, went for a test drive while he’s waiting came back with the same issue, then he callled Peterbilt in Bakersfied ca. & said the def pump is for $1500.00 & 3 day waiting period, I called them back & said they’ve got 11 of them available, then I confronted him he went pale,my point is that’s what we get being on the road service , trying to do good deed for my country, people like these have let me down!read more
Wayne Buchholz
00:39 13 Aug 21
This shop was a real life saver. We were driving through Bakersfield, on our way to see our granddaughter, and our... water pump went out . I called all over town and was told it would be two weeks before anyone could get to it. I called JTS and spoke to the manager, Alan, and told him that we have to get to our granddaughters. He told me If you get it towed here, I'll have you on the road by 5 tomorrow. We got it there and he had Gerardo, the technician, get right on it. It was 105°out and we have 2 dogs. Alan let us stay in our RV with the AC running the whole day. Gerardo got the job done and we were out of there at 5:30. They could have charged us anything they wanted but they didn't. The price was fair and the quality of work was top notch. We've put over 1500 miles on it and have had no problems. Thank you Alan and Gerardo. Our 6 weeks with our granddaughter was amazing thanks to you two. Forever grateful, Wayne and Christune.read more
robert eiermann
19:22 12 Aug 21
Upon arrival had “0” wait time... “Welder/Mechanic Rudy” had confirmed what I thought was wrong with trailer....he... removed/replaced the part in no time! They spent an hour trying to free up frozen tandems on trailer, to no avail & then lifted a 8200# aluminum coil-so we could get tandems legal!OUTSTANDING SERVICE! All while it was 103 degrees outside. Don’t ever go to the big truck stops for truck/trailer work! These guys have multiple locations & will go back when needed!Thanks again!!read more
Ashish Chauhan
06:25 28 Jul 21
Excellent service.They stayed past there working hours to finish my A.C repair.100% recommend.Thanks mr Alan for... awesome service :)read more
Teresa Guerra
10:19 18 Jun 21
They were called to check out why the air brakes on our rental truck were being sluggish, uncooperative, & slightly... smoking. Victor Moreno arrived around 2 am and was able to figure out what the problem was. He was able to replace the damaged part in less than an hour. Victor was very friendly, and helped us understand what was going on with the brakes, as well as explaining what he did to correct it. Getting us ready to complete a cross-country trek with our rental truck!read more
Lamont Goodlett
00:23 10 Jun 21
I called every mobile truck repair shop and no cared enough to send a truck out for my emergency except JTS. They sent... the Victor and he helped me out and everything went perfect, Definitely 5 stars for Victor. Lamont Goodlettread more
Greg Tanner
05:40 23 Apr 21
Excellent. Alan was great... kept me informed, reassured that all is being taken care of, and knows every aspect of... what's happening, what is wrong, what is right, etc.read more
Tom Torres
15:14 10 Nov 20
Great job everyone! Our RV broke down on a Friday and we were new to California, never been in this area before. We... broke and after calling several garages, everyone suggested we call JTS. We did and Service Manager Randy picked up the phone and it was a blessing, he said it by so. We got towed to the garage in Friday and the team worked on our rig, a big thank you to Service Manager Randy, mechanic Randy and mechanic Derrick. Thank you, we highly recommend JTS.read more
javier zavala
04:58 08 Oct 20
One my drivers used jts repair for starter repair on Isuzu box truck mechanic got ther at 1:25pm took him 10min to... figure out starter was out so needed to replace went back to Bakersfield ca to pick up from Arvin ca 25 miles away wen I dnt see why he didn’t try getting part in town ther a lot of parts stores in town but they charge 1.75 mile an 120hr wen I looked At invoice so figured that’s why he didn’t bother to look in town on top that jts charged me 4 hrs of work wen reality was only a lil over 2 an half hrs am ok paying for 3 but got charged for 4 jts arrived at 1:25pm an job was done at 2:55pm crazy have couple trucks been using them for a while this has never happened though I won’t b using them in the future or recommend them out!!!read more
Jody Carlson Koolit Truck Sales
16:50 16 Sep 20
Great Service We are from out of town and needed to locate commercial truck service for breakdown near Bakersfield. ... Randy at JTS was amazing, addressed CEL issue quickly and was able to make repair and get diver back on road. Thank you!read more
Chris IT Johnson
17:21 27 Jan 20
Got us in right away! Very nice people to work with. Good quality work too.
